Privacy Policy

Privacy Policy

CozyHaven respects your privacy. This policy explains what personal information we collect, how we use it and your rights.

Information we collect: name, email address, shipping and billing address, phone number (if provided), payment details processed securely by our payment provider, and order history.

How we use it: to process and deliver orders, provide customer support, process refunds and, if you opt in, send marketing emails. You can unsubscribe at any time.

Sharing: we share information only with service providers needed to run the store (payments, shipping, email and hosting). We do not sell your personal information.

Cookies: we use cookies to run the store, remember your cart and understand site use. You can manage cookies in your browser settings.

Your rights: depending on where you live (for example under the California Consumer Privacy Act in the United States, the UK GDPR, the New Zealand Privacy Act 2020 or the Australian Privacy Act 1988), you may have the right to access, correct or delete your personal information. To make a request, email enlor024@hotmail.com.

Security: we use reasonable measures to protect your information, but no online service can be completely secure.

Contact: enlor024@hotmail.com