Return & Refund Policy

Return & Refund Policy

We want you to love your CozyHaven WarmWrap™. If it isn't right for you, you can return it within 30 days of delivery for a full refund of 100% of the purchase price, no questions asked.

How to return: Email enlor024@hotmail.com with your order number and we will send you return instructions.

Refunds: Once we receive and inspect your return, your refund is issued to your original payment method. Please allow 5 to 10 business days for it to appear, depending on your bank or card provider.

Discounted items: Items bought during a promotional discount are refunded at the price you paid.

Return shipping: Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.

Please note: the 30-day return window and full refund apply to all countries we ship to: United States, United Kingdom, New Zealand and Australia.